Privacy Policy

Last updated: September 26, 2026

This Privacy Policy describes how Lancaster Pro Plumbing ("we," "us," or "our") collects, uses, and protects information when you visit proplumbinglancaster.com or contact us by phone, email, or this website.

Information We Collect

We collect information you provide directly, such as your name, phone number, address, and the details of your plumbing issue when you call or email us. If you call the phone number listed on this site, that call may be recorded or tracked for quality assurance and to measure which marketing efforts are working - this is standard practice for call-tracking phone numbers, and by calling that number you consent to this tracking.

Like most websites, we may also collect basic technical information automatically, such as your browser type, device type, and pages visited, typically through standard web hosting and analytics tools.

How We Use Information

We use the information you provide to respond to service requests, schedule appointments, and communicate with you about work performed. We do not sell your personal information to third parties.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) regarding your personal information, including the right to know what information we've collected and the right to request its deletion. To make a request, contact us using the information on our contact page.

Third-Party Services

This site may use third-party services for call tracking, hosting, and basic analytics. These providers may collect information as described in their own privacy policies. We do not control and are not responsible for the privacy practices of third-party services.

Data Security

We take reasonable measures to protect the information you provide, though no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact Us

Questions about this Privacy Policy can be directed to us via our contact page, by calling (714) 750-8637, or by emailing contact@proplumbinglancaster.com.